Privacy policy

KinKo Digital ("we", "our" or "us") is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard information when you visit kinkodigital.com or use our services.

The data controller is KinKo Digital, 222 Blackamoor Rd, Guide, Blackburn, BB1 2LL, United Kingdom. Questions about this policy can be sent to hello@kinkodigital.com.

We collect information you choose to provide through enquiries, project discussions, account workflows and client communications.

• Name and contact information, including email address and phone number.
• Company and business information.
• Project requirements and enquiry details.
• Payment information handled by third-party payment providers.
• Information submitted through forms or other communications.
• Technical information such as IP address, browser, device, pages visited and referring address.
• Aggregated analytics such as pages visited, referral source, device type and country, collected without cookies or cross-site tracking.

We use information to provide and improve services, respond to enquiries, manage projects and accounts, process payments, understand site use, address security issues and meet legal obligations.

• Respond to project enquiries and requests.
• Deliver websites, software, automation and technical services.
• Manage quotes, proposals, invoices, payments and client records.
• Send marketing communications only where the required permission or lawful basis exists.
• Monitor and improve the security, performance and usability of our services.

We do not use advertising cookies and we do not track you across other websites.

Site analytics are cookieless. We use Vercel Analytics and Speed Insights, which record page views, referral sources and page performance without storing information on your device and without identifying you personally. Because no cookies or similar technologies are used for measurement, no cookie banner is required.

You can control cookies through your browser. Some service features may not work as intended if required cookies are disabled.

We do not sell personal information. We may share information with service providers that help us deliver hosting, analytics, email, storage, payment, software and security services. We may also disclose information where required by law, to protect rights and safety, as part of a business transfer, or with your permission.

We use appropriate technical and organisational measures, including HTTPS and secure third-party providers, to protect information. No internet transmission or electronic storage method is completely secure.

We retain personal information only for as long as needed for the purpose collected, legal obligations, dispute resolution and legitimate business records.

Depending on the circumstances and applicable law, UK GDPR rights can include access, rectification, deletion, restriction, objection, portability and withdrawal of consent. Requests should be sent to hello@kinkodigital.com and we will respond within one month.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Our services are not directed at children under 18. Information may be processed outside your country of residence where appropriate safeguards are in place and required by law.

We may update this policy by publishing a revised version and date. Questions about privacy should be sent to hello@kinkodigital.com.

KinKo Digital, Lancashire, United Kingdom.