KINKO · DIGITAL
Every project below started the same way: a repeatable job that was being held together by one person's memory. We removed the copy-paste, the chasing and the blind spots.
MANUFACTURING / STOCK AND JOBS
THE PROBLEM
Order details and job status lived across three spreadsheets and two inboxes. Chasing the right status took staff away from the shop floor.
WHAT WE BUILT
We connected order intake to job tracking, added stock alerts and gave the team one live job board. Status updates replaced the daily envelope chase.
THE RESULT
One view of what is in the pipeline and what is waiting. The daily status chase disappeared.
FIT-OUT / QUOTE TO CASH
THE PROBLEM
Quotes were retyped from design notes into a job, then into an invoice. Mid-project changes meant the numbers drifted from the real cost.
WHAT WE BUILT
An approved quote now flows into the job and the invoice without retyping. Extras and changes are logged as the work happens, so the final figure reflects what was actually done.
THE RESULT
Retyping removed between quote, job and invoice. Every job finishes on the numbers that were actually worked.
ENGINEERING / FIELD AND REPORTING
THE PROBLEM
Jobs were updated in the office, then again from the van, then again in a report. Three versions of the truth, none of them current.
WHAT WE BUILT
A live job list the field team updates directly, with reminders for what is due and a report assembled as the jobs progress.
THE RESULT
One source of truth, and a report ready before the meeting instead of built by hand the night before.
BEAUTY / ENQUIRY AND BOOKING
THE PROBLEM
Enquiries, deposits and bookings were spread across inbox threads and a diary. A missed follow-up or a forgotten deposit slipped through.
WHAT WE BUILT
Enquiries become a booking with a deposit reminder, all in one list. A small AI assistant answers the common booking questions and sends the follow-up, so the artist works instead of chasing.
THE RESULT
Follow-ups happen automatically. Bookings and deposits are one view instead of a thread hunt.
YOUR WORK
The next case study could be the process you keep doing by hand.