Melissa Berry Makeup
Enquiries become bookings with deposit reminders, and follow-ups happen without chasing.
The situation
Enquiries, deposits and bookings were spread across inbox threads and a diary. A missed follow-up or a forgotten deposit slipped through.
What we built
Enquiries become a booking with a deposit reminder, all in one list. A small AI assistant answers the common booking questions and sends the follow-up, so the artist works instead of chasing.
THE RESULT
Follow-ups happen automatically. Bookings and deposits are one view instead of a thread hunt.
WHERE THIS USUALLY STARTS
One problem, fixed end to end.
Projects like this start the same way. We look at what is actually happening, find the part that costs the most time or loses the most enquiries, and build the smallest version that fixes it. You see it working within two to four weeks.
The route we would use here is AI integrations. If your version of this problem looks different, the first conversation is still the same: bring the messy process and we will tell you what is worth fixing first.
Book a systems reviewMORE EVIDENCE
The next case study could be the process you keep doing by hand.
Bring us the handoff that keeps slipping. We will map it with the people doing the work and tell you what is worth fixing first.
Book a systems review