Method Engineering
A live job list the field team updates directly, and a report ready before the meeting.
The situation
Jobs were updated in the office, then again from the van, then again in a report. Three versions of the truth, none of them current.
What we built
A live job list the field team updates directly, with reminders for what is due and a report assembled as the jobs progress.
THE RESULT
One source of truth, and a report ready before the meeting instead of built by hand the night before.
WHERE THIS USUALLY STARTS
One problem, fixed end to end.
Projects like this start the same way. We look at what is actually happening, find the part that costs the most time or loses the most enquiries, and build the smallest version that fixes it. You see it working within two to four weeks.
The route we would use here is Custom software. If your version of this problem looks different, the first conversation is still the same: bring the messy process and we will tell you what is worth fixing first.
Book a systems reviewMORE EVIDENCE
The next case study could be the process you keep doing by hand.
Bring us the handoff that keeps slipping. We will map it with the people doing the work and tell you what is worth fixing first.
Book a systems review